Refund policy

RETURN, REFUND & REPLACEMENT POLICY

Last Updated: September 3, 2026

At Everyday Essentialss, customer satisfaction is important to us. This policy explains when a product may be eligible for return, replacement, or refund.

1. Return Window

Eligible products may generally be requested for return within [7 days] of delivery, unless a different period is specifically stated on the product page.

2. Eligible Return Reasons

A return or replacement may be considered when:

* The wrong product was delivered.
* The product arrived damaged.
* The product is defective.
* The product is materially different from the description.
* The product is missing essential parts or accessories.
* Another issue covered by the applicable product-specific policy exists.

3. Return Conditions

To qualify for a return, the product should generally:

* Be unused unless the product is defective.
* Be in its original condition.
* Include original packaging where applicable.
* Include accessories, tags, manuals, or other included items.
* Not show damage caused by misuse, improper handling, or normal wear and tear.

Certain products may have additional eligibility requirements.

4. Non-Returnable Products

Depending on the product category, certain items may not be eligible for return for hygiene, safety, personalization, or other legitimate reasons.

Product-specific exclusions, where applicable, will be communicated on the relevant product page.

5. How to Request a Return

Customers should contact Everyday Essentialss Customer Support within the applicable return period.

Please provide:

* Order number
* Product details
* Reason for return
* Photographs/videos where requested
* Any other information reasonably required to evaluate the request

6. Verification

We may review photographs, videos, product condition, packaging, or other information before approving a return, replacement, or refund.

Approval is subject to the product meeting the applicable eligibility requirements.

7. Replacement

Where a replacement is approved, we may arrange for a replacement product subject to availability.

If the same product is unavailable, we may offer an alternative resolution, including an applicable refund.

8. Refunds

If a refund is approved, it will generally be processed to the original payment method.

Refund processing may take approximately 3–7 business days after the refund has been initiated, depending on the payment provider or financial institution.

9. Cash-on-Delivery Orders

For eligible refunds relating to COD orders, we may request bank account, UPI, or other appropriate payment details to process the refund.

Customers should provide accurate information to avoid refund delays.

10. Return Shipping

Where a return is approved because the product is defective, damaged, incorrect, or otherwise eligible under this policy, the applicable return shipping arrangements will be communicated by our support team.

For customer-preference returns, return shipping may be subject to applicable charges or may not be available depending on the product.

11. Refund for Undelivered/Returned Orders

If an order is returned to us because it could not be delivered, the refund eligibility will depend on the reason for the return and the applicable order terms.

12. Promotional Offers

Discounts, coupons, promotional benefits, and other offers may not be reinstated after cancellation or refund unless expressly stated otherwise.

13. Contact Us

For returns, replacements, or refunds:

Everyday Essentialss
Email: everydayessentialssofficial@gmail.com
Phone/WhatsApp: +91 91885 11266